FAQ

Questions before you buy.

Anything not covered here: hello@cachefoundry.ai. We aim to reply within two working days.

Choosing

Which route should I take: Microsoft 365, Notion, or Notion-led Hybrid?

Microsoft 365 if your organisation runs on Word, Excel and PowerPoint and adding an external tool is difficult. Notion if you want one connected workspace and are free to use it. Notion-led Hybrid if you’ll run the live project in Notion and publish the formal, controlled documents in Microsoft 365. You can change later; the documents and trackers are the same files on every route.

Is this project-management software?

No. It doesn’t replace Jira, MS Project, Primavera or Monday.com, and it has no scheduling engine. It’s the layer above them, where governance, reporting and decisions live.

My project is small. Do I need all of this?

No. Size the project first; the Right-size it section of The Deliver OS Way has the test and the table. A Light project starts with six documents: the Project Charter, RAID Tracker, Project Plan, Status Report, Decision Log and Closure Report.

Why £99 when template packs cost less?

Because it’s a connected system with a finished worked example, three complete routes and 120 prompts built around evidence rather than a folder of forms. You can see all of it on the What’s included page before you decide.

The AI Prompt Companion

Which AI tools does it work with?

Claude, ChatGPT and Copilot have been tested. Claude has run every prompt across a full project lifecycle. ChatGPT has been tested with real Word and Excel files attached and returned filled. Copilot works on its own route, below. Gemini and Notion AI haven’t passed our testing, so we don’t claim them. No AI subscription is included with the pack and none is needed from us.

Can I use it with Copilot at work?

Yes. What Copilot can do depends on your Microsoft 365 licence. Where your licence includes file editing, it edits the attached document and gives it back. Where it doesn’t, it returns the completed content in the chat for you to paste into the template. Both work, and the pack covers both. Copilot’s input box holds around ten thousand characters, so for the longest prompts attach the template rather than pasting a long block.

Can I use it with Gemini?

We haven’t signed Gemini off, so we don’t claim it. The prompts are plain text and you can paste them in, but check everything it returns against your own project facts: in our testing it invented owners and dates more often than the tools above. Copy its answer from the chat into the Deliver OS template rather than routing it through a Google Doc, which loses the header, footer and logo and replaces every [TBC] marker with placeholder words.

Do I need a paid AI plan or Notion AI?

No. The prompts are plain text, and a free account on a mainstream AI tool will take them. Notion AI isn’t required on any route.

Does the Companion send my project information anywhere?

No. It’s a single self-contained file that runs in your browser. What you type into the Prepare builder is held in memory only and nothing is sent anywhere. What you then paste into an AI tool is governed by your organisation’s policies for that tool.

What stops the AI making things up?

Every prompt names the inputs it needs and tells the model to mark anything it wasn’t given as [TBC] rather than invent it. Each ends with verification checks you run before the output goes anywhere. The AI drafts; a named person reviews, amends and signs.

Buying and using it

What happens after I buy?

You get an instant download. Open Me First takes about a minute and tells you where to start. The First Hour Checklist gets you to one real project with actions, a risk, an issue, a decision and your first weekly status.

Can I share it with my team?

A single purchase covers one person. Colleagues can of course receive and work on the documents you produce with it. If you want to roll it out across a team, email us and we’ll sort out sensible terms.

Can I use it for client work?

Yes. You can use it for your employer or your clients and adapt the files as you like. You can’t resell or redistribute the pack itself.

Do I get updates?

Yes, free for life, sent to the email address you bought with.

Can I get a refund?

Because Deliver OS Pro is an instant digital download, there is no change-of-mind refund, so look through the What’s included page first and try the free sample kit. If anything is faulty or doesn’t work as described, we’ll fix it or refund it, at any time. The full terms are on the refund policy page.

Do you charge VAT?

Cache Foundry Ltd isn’t VAT registered. The marketplace that processes your payment adds VAT at checkout where it applies to your country, so a UK buyer pays £118.80. Buyers outside the UK and EU pay none.